I've been getting increasingly frustrated for the last year or so with Amazon. So many items, many of them dvds, I will get a "this item cannot be shipped to this address" notice, and be directed to their shipping policies, which clearly state that dvds can be shipped almost anywhere! And it's almost always those dvds that are actually sold by Amazon themselves, rather than a marketplace seller. Finally, on Tuesday, I spent ages "chatting" with one of their Customer Service Agents, who did his best, but seriously! The problem, he said, seems to be that the items are "in the warehouse furthest from my address". The only solutions he could come up with, having gone and conferred several times with his supervisor, was to have the items sent to "a friend or relative closer to the warehouse" (i.e. in the UK), and then have them mail the stuff to me! "Amazon would try and help with the cost of this" I was told! Alternatively, maybe if I rented a Post Office Box in a city that would work. Well, no, it wouldn't. My mum lives very near the Post Office pick up place, and they won't deliver to her address either - not to even mention that renting a PO box here is over €300 a year, which seems a little ridiculous for a very occasional order! Really annoying!
07