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When traveling with United Airlines, many passengers encounter the term “trip credit.” If you’re unsure what it means, 
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Trip credits are essentially vouchers issued when a flight is canceled or voluntarily changed. These can be reused to book future flights.


Understanding Trip Credit on United Airlines
Trip credit is commonly referred to as a Future Flight Credit or an Electronic Travel Certificate, depending on how it was issued.

These credits are not the same as refunds. Instead of cash, you’re issued value equal to your ticket for later use.


This helps passengers retain travel value without rebooking immediately. It’s especially helpful during uncertain travel plans.


How Do You Receive Trip Credit?
If your flight is canceled or you choose to cancel voluntarily, United usually issues a trip credit.

The credit is sent via email or appears in your United MileagePlus Wallet. Keep your original booking confirmation handy.


Some trip credits require you to rebook through United.com or the app using your account login.


Where Can You View Your Trip Credit?
Log into your MileagePlus account on the United Airlines website. Navigate to your “Wallet” to see credits available.

If you booked as a guest and not logged in, the credit will still be linked via email.


For those with trouble locating it, call support and provide your confirmation number or passenger details.


What’s the Difference Between Future Flight Credit and Travel Certificate?
Trip credit can fall under Future Flight Credit (FFC) or Electronic Travel Certificate (ETC). These differ in flexibility and how they are used.

Future Flight Credits are non-transferable and must be used by the original traveler.


Electronic Travel Certificates can sometimes be transferred and are more flexible with expiration timelines.


How Long Do You Have to Use a Trip Credit?
Most trip credits expire 12 months after the date they were issued by United Airlines.

You must book and travel within that time frame unless extensions are granted.


During the COVID-19 pandemic, United offered longer expirations, so some credits may still be valid.


How to Use United Airlines Trip Credit
Start by logging in to your account and searching for a flight as you normally would.

At the payment screen, choose “Travel Credit” or “Apply Future Flight Credit.” United’s site should auto-fill eligible credits.


If the value of your credit is more than the new ticket, the balance remains.


Can You Use Trip Credit for Someone Else?
It depends on the type of credit you were issued. Future Flight Credits are not transferable.

Only Electronic Travel Certificates allow you to book flights for other people.


Be sure to enter the traveler information accurately to avoid cancellation or invalid use.


What Happens if You Cancel Again?
If you use a credit and then cancel the new booking, United will issue a new credit.

The new credit may have different terms or expiration dates, so check the updated conditions.


Keep all related confirmation emails and codes, especially when booking through third parties.


Can You Combine Multiple Trip Credits?
Yes, United allows you to use more than one credit for a single booking in many cases.

You can usually apply two Future Flight Credits at once and pay any remaining amount with a card.


If there’s a system error preventing this, you’ll need to call customer support.


Trip Credit and Award Tickets
You cannot use trip credits to pay for MileagePlus award tickets (those booked with miles, not dollars).

However, you can use credits to pay for taxes and fees on standard tickets.


You may also use credits for premium seating, upgrades, or partner flights depending on terms.


Refund vs Trip Credit
Refunds are issued only in specific cases: refundable tickets, airline cancellations, or DOT-required situations.

Trip credits are typically issued when you cancel voluntarily or make flight changes.


If you prefer cash but received credit, appeal via customer service.


Using Credits Through the Mobile App
United’s mobile app offers the ability to view and redeem credits on mobile.

Log in, click your profile icon, and scroll to “Travel Bank” or “Credits” to apply.


Ensure you have the latest version of the app for full functionality.


What to Do If Your Credit Isn't Working
Sometimes credits fail to apply because of name mismatches, expired codes, or system glitches.

Always check for typos, and make sure you’re logged in to the correct account.


If all else fails, request support with full booking details for help.


Final Thoughts on Trip Credit
Trip credits offer great flexibility if you’re unable to travel as planned. Understanding how and when to use them is crucial.

Always read the terms, expiration dates, and limitations before assuming you can use them freely.


If you ever have doubts, never hesitate to contact support for confirmation.

