LATAM Airlines offers a 24-hour cancellation policy that provides passengers with the opportunity to cancel their flight reservation without any penalties or fees within 24 hours of booking. This policy is designed to give travelers a brief window to reconsider their plans or fix any mistakes made during the booking process. To qualify for this cancellation option, the booking must be made at least seven days prior to the scheduled departure date. This means that if you purchase your ticket a week or more before your flight, you have 24 hours to cancel it and receive a full refund regardless of the fare type or conditions of the ticket.
This 24-hour rule applies only to bookings made directly through LATAM Airlines’ official channels, including their website, mobile app, call center, or authorized sales offices. If the ticket was purchased through a third-party agency or an online travel platform, then the cancellation and refund policies of those third parties will apply instead, and the 24-hour LATAM policy may not be valid. Therefore, it’s important to check where you purchased your ticket if you plan to use the 24-hour cancellation option.
During the 24-hour window, cancellations can be done easily online through LATAM’s “My Trips” section, by contacting customer service, or through the platform you booked your ticket on if it was a direct LATAM purchase. When a cancellation is made within this period, passengers are entitled to a full refund to the original form of payment. This means that the amount paid for the ticket, including taxes and fees, will be returned without deduction. This policy applies even to promotional or discounted tickets, which often have stricter cancellation rules after this initial period.
After the 24-hour cancellation window has passed, the ability to receive a refund depends primarily on the type of fare purchased. Refundable tickets generally allow for cancellations with full refunds at any time before departure, while non-refundable tickets typically do not offer cash refunds but may provide travel credits or vouchers for future use, sometimes with cancellation fees deducted. Therefore, taking advantage of the 24-hour rule can be especially beneficial for travelers purchasing lower-cost, non-refundable fares who want to maintain flexibility.
The refund process usually takes between seven and ten business days when the payment was made by credit or debit card. For other forms of payment, the process might take longer. If LATAM cannot process the refund back to the original payment method, the funds may be credited to the LATAM Wallet, a digital account that passengers can use for future purchases with the airline. This credit can typically be transferred to a bank account if requested.
In some special situations, such as medical emergencies or bereavement, LATAM may allow more flexible cancellations or refunds even after the 24-hour window, provided that proper documentation is supplied.
Overall, LATAM’s 24-hour cancellation rule offers customers a risk-free period immediately after booking to cancel and receive a full refund. This helps ensure peace of mind for travelers who may need to change plans shortly after making their reservation. It is crucial to act quickly within this timeframe to benefit fully from the policy.
This 24-hour rule applies only to bookings made directly through LATAM Airlines’ official channels, including their website, mobile app, call center, or authorized sales offices. If the ticket was purchased through a third-party agency or an online travel platform, then the cancellation and refund policies of those third parties will apply instead, and the 24-hour LATAM policy may not be valid. Therefore, it’s important to check where you purchased your ticket if you plan to use the 24-hour cancellation option.
During the 24-hour window, cancellations can be done easily online through LATAM’s “My Trips” section, by contacting customer service, or through the platform you booked your ticket on if it was a direct LATAM purchase. When a cancellation is made within this period, passengers are entitled to a full refund to the original form of payment. This means that the amount paid for the ticket, including taxes and fees, will be returned without deduction. This policy applies even to promotional or discounted tickets, which often have stricter cancellation rules after this initial period.
After the 24-hour cancellation window has passed, the ability to receive a refund depends primarily on the type of fare purchased. Refundable tickets generally allow for cancellations with full refunds at any time before departure, while non-refundable tickets typically do not offer cash refunds but may provide travel credits or vouchers for future use, sometimes with cancellation fees deducted. Therefore, taking advantage of the 24-hour rule can be especially beneficial for travelers purchasing lower-cost, non-refundable fares who want to maintain flexibility.
The refund process usually takes between seven and ten business days when the payment was made by credit or debit card. For other forms of payment, the process might take longer. If LATAM cannot process the refund back to the original payment method, the funds may be credited to the LATAM Wallet, a digital account that passengers can use for future purchases with the airline. This credit can typically be transferred to a bank account if requested.
In some special situations, such as medical emergencies or bereavement, LATAM may allow more flexible cancellations or refunds even after the 24-hour window, provided that proper documentation is supplied.
Overall, LATAM’s 24-hour cancellation rule offers customers a risk-free period immediately after booking to cancel and receive a full refund. This helps ensure peace of mind for travelers who may need to change plans shortly after making their reservation. It is crucial to act quickly within this timeframe to benefit fully from the policy.