To the Moderators: I'm new and accidentally posted this to the wrong forum earlier (Welcome). Please delete that post, with my apology!
A few months ago I bought a bag of Nutrena Chick Starter/Grower at my local Tractor Supply store. When I got home I opened the bag to pour it into a galvanized container and noticed the color was paler than usual, the product seemed 'powdery' and there were lots of large clumps, as if it had gotten wet. The bag looked like new, no sign of moisture.
I took photos of the product and label and e-mailed those to Nutrena from their online portal. They were very quick to respond and tell me that bag of feed was just shy of ONE YEAR OLD!. They recommend using their feed within 90 days of manufacture. On the label the date is clearly marked with the month and year of manufacture.
Nutrena was great! They mailed me a coupon for a new bag of feed and put me in contact with their local retail sales representative. The sales rep admitted he had been trying to get all his Tractor Supply stores to properly rotate poultry feeds for months with no cooperation from TSC.
I contacted Tractor Supply about the issue. They promised to correct it. Since that time (last November) I have purchased Nutrena Poultry feeds at Tractor Supply stores in Yuma, Colorado, Guymon, Oklahoma and in Kansas stores in Pratt, Liberal, Garden City and Colby. In EVERY SINGLE TRACTOR SUPPLY STORE I've found the exact same condition... OLD, OLD feed on the bottom of the display with newer feed stacked on top.
If you buy feed at Tractor Supply please be sure to check the dates. On Nutrena, it's easy. The label shows the month and date such as, Dec2024. They don't use a code.
I have complained to Tractor Supply but they just don't seem to take it seriously. I contacted Nutrena's sales rep again and he said he continued to try to get the TSC employees to rotate feed but they just won't do it.
Yesterday, I was in Tractor Supply at Liberal, Kansas to purchase a bag of Nutrena Layer Pellets. The bag on top was dated September 2024. Technically, that's out of date but all the other bags were missing the labels. They had been removed! Apparently, Tractor Supply employees have now taken to removing labels to disguise out-of-date poultry feeds!!!
I notified the Nutrena sales rep of this and, again, he confirmed that appeared to be Tractor Supply's "solution" to the date problem. He also advised that Big R, another local farm supply retailer, also sells Nutrena and "does a very good job of rotating stocks".
I've tried for months to get Tractor Supply to fix their rotation practices but they just refuse to do it. Please be advised and watch out for your flock! I've e-mailed a copy of this notice to Tractor Supply Corporate. I hope that will motivate them to finally correct this SERIOUS issue, but I'm not holding my breath.
A few months ago I bought a bag of Nutrena Chick Starter/Grower at my local Tractor Supply store. When I got home I opened the bag to pour it into a galvanized container and noticed the color was paler than usual, the product seemed 'powdery' and there were lots of large clumps, as if it had gotten wet. The bag looked like new, no sign of moisture.
I took photos of the product and label and e-mailed those to Nutrena from their online portal. They were very quick to respond and tell me that bag of feed was just shy of ONE YEAR OLD!. They recommend using their feed within 90 days of manufacture. On the label the date is clearly marked with the month and year of manufacture.
Nutrena was great! They mailed me a coupon for a new bag of feed and put me in contact with their local retail sales representative. The sales rep admitted he had been trying to get all his Tractor Supply stores to properly rotate poultry feeds for months with no cooperation from TSC.
I contacted Tractor Supply about the issue. They promised to correct it. Since that time (last November) I have purchased Nutrena Poultry feeds at Tractor Supply stores in Yuma, Colorado, Guymon, Oklahoma and in Kansas stores in Pratt, Liberal, Garden City and Colby. In EVERY SINGLE TRACTOR SUPPLY STORE I've found the exact same condition... OLD, OLD feed on the bottom of the display with newer feed stacked on top.
If you buy feed at Tractor Supply please be sure to check the dates. On Nutrena, it's easy. The label shows the month and date such as, Dec2024. They don't use a code.
I have complained to Tractor Supply but they just don't seem to take it seriously. I contacted Nutrena's sales rep again and he said he continued to try to get the TSC employees to rotate feed but they just won't do it.
Yesterday, I was in Tractor Supply at Liberal, Kansas to purchase a bag of Nutrena Layer Pellets. The bag on top was dated September 2024. Technically, that's out of date but all the other bags were missing the labels. They had been removed! Apparently, Tractor Supply employees have now taken to removing labels to disguise out-of-date poultry feeds!!!
I notified the Nutrena sales rep of this and, again, he confirmed that appeared to be Tractor Supply's "solution" to the date problem. He also advised that Big R, another local farm supply retailer, also sells Nutrena and "does a very good job of rotating stocks".
I've tried for months to get Tractor Supply to fix their rotation practices but they just refuse to do it. Please be advised and watch out for your flock! I've e-mailed a copy of this notice to Tractor Supply Corporate. I hope that will motivate them to finally correct this SERIOUS issue, but I'm not holding my breath.