can't access website, ssl's ciphers

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Alan's Ducks
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can't access website, ssl's ciphers

Post by Alan's Ducks » Tue Apr 05, 2016 10:30 am

Hi all , does anyone know how i can access poultry keepers site none of my computers will allow me in, it says something about ciphers and ssl's.
Many thanks Alan & Ceann.
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Marigold
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Re: can't access website, ssl's ciphers

Post by Marigold » Tue Apr 05, 2016 10:47 am

Hi Alan, I just clicked on the link at the bottom of the Forum page and it all came up as normal, no problems. Maybe it's a glitch in your browser? Have you tried switching right off and starting up again?
Alan's Ducks
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Re: can't access website, ssl's ciphers

Post by Alan's Ducks » Tue Apr 05, 2016 3:35 pm

Its strange i have a pentium 4tower with xp pro and a laptop with xp pro neither works, i am using google chrome on both, this is what it says when i try to go onto the website !
poultrykeeper.com uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
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rick
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Re: can't access website, ssl's ciphers

Post by rick » Tue Apr 05, 2016 4:15 pm

Hi Alan, The Secure Socket Layer is used for secure access to Web pages. Chrome may be using it by default. I'm not sure as I don't use Chrome but typically it is on when the addresses use 'https' or there's a little padlock showing. Try Chrome's preferences but be careful as it's important when using online banking etc.
Last edited by rick on Tue Apr 05, 2016 4:50 pm, edited 1 time in total.
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Marigold
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Re: can't access website, ssl's ciphers

Post by Marigold » Tue Apr 05, 2016 4:18 pm

Has anyone else had a problem getting on to the site?
Could people please test the link at the bottom of the page, to help check if it's a website problem, in which case I'll notify Tim, our webmaster.
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rick
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Re: can't access website, ssl's ciphers

Post by rick » Tue Apr 05, 2016 4:58 pm

My phone running Android/Firefox works but the page is secure 'https' which seems unnecessary. Recent update maybe?
Firefox on Linux Mint 17 also working. (Its a really lovely site!)
I don’t think Tim would intend for it to have the same security encryption as a payment page but there may be a reason.
But I also don’t think Microsoft are supporting XP any more either Alan so that’s a bit of a security issue at your end.
Alan's Ducks
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Re: can't access website, ssl's ciphers

Post by Alan's Ducks » Tue Apr 05, 2016 7:19 pm

mmm thanks all,
i know xp really well and didn't want to change over yet and there's the cost of upgrading operating systems all the time, i go onto websites and buy spare parts for my business which has the https and i have no problem i just read that it maybe something to do with sslv3 and sslv4 ? it does say that poultrykeeper uses an unsupported protocol so don't think its my pc maybe the security level is to high for my version of xp ?
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Marigold
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Re: can't access website, ssl's ciphers

Post by Marigold » Tue Apr 05, 2016 7:53 pm

Hi Alan, I'll alert Tim to your problems and see what he has to say.
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Poultrykeeper Admin
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Re: can't access website, ssl's ciphers

Post by Poultrykeeper Admin » Wed Apr 06, 2016 4:23 pm

Hi all,

I changed the content management system last year from Joomla to Wordpress and moved to a managed server (WPEngine). As part of this change (to have all of the disruption in one go) I added https at the same time and made the site mobile friendly too. The whole site is https now.

The reason for doing it was because Google is recommending all websites change to https for security and they are slowing turning up the heat by giving a ranking advantage to secure sites. Wikipedia for example has switched to https and I think you'll see more and more going this way.

To be honest, I don't know what the problem is Alan - I have tested the site on Explorer, Safari, Chrome and Firefox as well as on Tablets / phones. There are close to 8000 visitors per day at the moment and from the stats I can see they are spending a while on the site - so I suspect all is well with them.

I'm guessing as Rick says it's because your OS needs an update but they don't update XP anymore.

Sorry to hear you can't see the site though.

Tim
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rick
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Re: can't access website, ssl's ciphers

Post by rick » Wed Apr 06, 2016 9:02 pm

Sigh! First Microsoft, then Apple, now Google going for the market stranglehold!
More power to the Penguin, thats what I say!
There is a 'classic' GUI in Win8 Alan but I know what you mean - I liked XP too. Unfortunatly it will be getting to be a hackers target without the support.
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